Patrick Exterior

Privacy Policy

Introduction

We highly value data privacy, ensuring that any personal data we process, pertaining to identified or identifiable individuals, is handled with utmost care and in compliance with applicable data protection laws.

Privacy Notice Overview

This Privacy Notice outlines how we handle personal data collected from individuals using our websites, services, and events (collectively referred to as “Services”). Legally, we act as the data controller, determining the means and purposes of data processing.

Data Processing Roles

Legally, we are the data processor, while our customers are the data controllers. Our Personal Data Processing Notice details the measures we take to help our customers comply with relevant data protection laws.

Third-Party Privacy Practices

This Privacy Notice does not cover, and we are not responsible for, the privacy practices of third parties, even when our Services include links to their websites or when third-party cookies are used.

Personal Data Collection

We collect personal data from users of our Services, such as names, business functions, addresses, phone numbers, and email addresses. This data typically relates to an individual’s role at their company rather than their private life or as a consumer.

We may also gather technical data, including IP addresses, browser types, language preferences, geographic locations, operating systems, URLs, and usage data. Although we do not usually use this technical data to identify individuals, it can be considered personal data when combined with other user data.

Use of Cookies

We employ various technologies, including cookies, to collect and process technical data. Cookies help us understand the usage of our Services, improve functionality, remember user preferences, and deliver targeted advertising. Users can manage their cookie preferences through browser settings, though some Services may not function properly without cookies.

Data Processing Purposes

We process personal data for the following reasons:

– To operate, maintain, and develop our business

– To offer and provide our Services

– To conduct promotional campaigns and direct marketing

– To fulfill contracts with customers, suppliers, or partners

– For customer service and contract management

– To enhance and analyse our Services

– To perform market research and surveys

– To detect and prevent fraud

 

If personal data is provided to us by a third party (prospect, customer, supplier, or partner), we assume the third party has informed the individual of this Privacy Notice.

Storage Period

We retain personal data only as long as legally permitted and necessary for processing purposes. The duration depends on the type of data, its purpose, and applicable law. Generally, we keep personal data for as long as the user engages with our Services or as required by law.

Legitimate Grounds for Processing

We process personal data to pursue our legitimate interests in running and developing our business and to comply with legal obligations. In some cases, we may request user consent for specific data processing activities, which can be withdrawn at any time.

User Rights

Users have the following rights regarding their personal data:

Right to Access: Users can request information about the personal data we process about them.

Right to Withdraw Consent: Users can withdraw their consent at any time, which may affect their ability to use some Services.

Right to Rectification: Users can request correction of inaccurate or incomplete data.

Right to Object: Users can object to our data processing based on legitimate interests or for direct marketing purposes.

Right to Restriction of Processing: Users can request restricted processing of their data in certain circumstances.

Right to Data Portability: Users can receive their personal data in a structured format and transfer it to another party.

Right to Erasure: Users can request the deletion of their personal data under specific conditions.

Security Measures

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, loss, or destruction. Regular audits and third-party reviews help ensure the effectiveness of our security controls. In the event of a data breach, we will notify affected users and authorities as required by law.

Data Sharing and Recipients

We only share personal data within our organization and affiliates as necessary for the purposes outlined in this Privacy Notice. We do not share data with third parties outside our organization unless:

– It is necessary for providing our Services

– Required by law

– To address fraud, security, or technical issues

– During corporate restructuring

– With user consent

International Data Transfers

Our operations and those of our service providers span multiple countries. We ensure adequate protection of personal data in all locations. For EU data transfers, we use standard contractual clauses or other appropriate safeguards as required by law.

Lodging a Complaint

Users who believe our data processing practices violate applicable laws can lodge a complaint with their local data protection authority.

Contact Information

For any questions or requests regarding this Privacy Notice or our privacy practices, users can contact us.

Complimentary Consultation

Welcome to Patrick Exteriors! We’re delighted to offer you a complimentary quote to explore how we can help you with your project.